Strategizing for Crisis Leadership

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Savvy crisis management preparation requires insight into your business environment and the ability to recognize current and lurking trends that could affect your organization. 

By developing the skills needed to recognize and deal with potential and actual crises, you can learn to make timely decisions based on the best available facts and master how to think clearly under extraordinary circumstances.

What Your Program Gives You

  • Learn to assess contemporary workplace challenges and explore the nature of crisis management responses. 
  • Explore ways in which key stakeholders can affect, or be affected by, a crisis in their organization. 
  • Plan how your company can prepare for, and respond to, these challenges. 
  • Learn crisis signal detection, preparation, planning, containment and response. 
  • Participate in partnered and group discussions, as well as cross-cultural scenarios, to learn crisis management strategies from a global perspective.

Curriculum Highlights

  • Explore the contemporary crisis management landscape to better understand the challenges your organization may face. 
  • Dive into crisis management fundamentals to enhance your self-awareness and stretch your crisis management thinking skills. 
  • Discover and understand global practices and implications of crisis management and see how cultural issues can exacerbate crisis challenges. 
  • Learn how to build a robust global and virtual crisis management team. 
  • Explore the variety of crisis management tools to interpret and assess a crisis scenario. 
  • Engage in action planning for breakthrough results, including style switching to adjust your crisis responses during fluid situations.
Immersive executive experience

Through hands-on, immersive activities, Thunderbird reveals how your classroom learnings translate to real-world business scenarios. Each of the four programs in this series features an onsite visit to a cutting-edge location where you will experience firsthand the profound and successful application of course concepts. 

Program Fee: USD $6,950 
Includes instruction, most meals, course materials & Immersive Executive Experience. Contact us for partnership & group pricing options.

Continuing Education Units (CEUs): 2.0 CEUs

CEUs provide a permanent record of the professional development training and non-credit enhancement activities of working executives who wish to stay current in global business. One CEU is equivalent to 10 contact hours of time spent at a qualified instruction site.


This program is designed for seasoned leaders seeking to further advance their thinking, their networks and their careers. Participants will represent a range of B2C and B2B industries from a diversity of companies, countries and cultures. The program is ideal for vice presidents, directors and senior staff responsible for identifying and managing potential crises that could occur in their organization or industry. This program is for leaders looking to make a significant impact on their company’s ability to survive crisis- and risk-related issues facing their organization, especially within the context of today’s global and/or cross-cultural responsibilities. Senior managers across other business functions who have recently transitioned to roles that might have to address these issues will also benefit from the program.


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Thunderbird’s world-renowned faculty are hands-on professors with real world experience in working with global institutions and in international markets. Cultural nuances, regional regulations, emerging markets and global teams are part of working for an organization that operates globally. Thunderbird faculty help you learn what to expect and how to deal with the unexpected.

Professor of Practice (FSC)

Note: Courses require a minimum number of registrants to run. Course dates and professors are subject to change.

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