When your work goes global, you need a well-rounded skill set to lead the way in new and challenging environments as the Fourth Industrial Revolution unfolds. Working in the global marketplace brings exciting new opportunities and challenges. New experiences in new places are both stimulating and a bit disorienting. The leadership and entrepreneurship skills provided through Thunderbird’s online executive certificate program will empower you with an understanding of what to focus on so that you can lead your organization in achieving its goals.

Thunderbird’s Executive Certificate in Global Leadership and Management Essentials provides advanced learning that empowers you with broadened and bolstered management, entrepreneurship, and leadership skills—elevating your career potential. The Executive Certificate in Global Leadership and Management is awarded to those who complete three courses on cross-cultural communications, managing conflict with a global mindset, and a leadership elective centered on global finance, managing new technologies, or disruptive innovation.

To earn your Executive Certificate in Global Leadership and Management Essentials, enroll or contact us today.

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Learning Outcomes

  • Understand the multicultural business environment and your own cultural orientation
  • Learn conflict management techniques and how to identify global mindsets in negotiation


  • Understand your global mindset deficiencies in the context of dispute resolution
  • Examine how global diversity and inclusion bring advantages to a company and understand their impacts on an integrated and global workforce
  • Identify how to best match your conflict management style with the situation and cultural levels while understanding trigger points in alternative dispute resolution
  • Learn the role and impact of mediation in conflict management both as a participant and as a mediator

Who Should Attend?

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Professionals who seek to further develop their leadership skills with a global mindset for conflict management, culture, and behaviors impacting multicultural negotiations.

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Experienced executives and global professionals who seek to master breakthrough strategies through emotional intelligence and enhanced problem-solving skills to advance global workforce responsibilities.



Program Faculty

Thunderbird Clinical Associate Professor Denis LeClerc

Denis Leclerc

Clinical Professor of Cross-Cultural Communication and Global Negotiations


Registration Information

Program Type Cost Register
Cross-Cultural Communications Course 1 $990 Register
Managing Conflict with a Global Mindset Course 2 $990 Register

Earn a certificate by registering for both courses at a 10% discount

Executive Certificate $1,782 Register


Register for all

Why Thunderbird for Executive Education?

Thunderbird empowers global professionals to shape the changing landscapes impacting their enterprises by expanding and updating their future-ready skills and connecting them to a diverse network of global experts.

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