Social and Voluntary Sector Leadership

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Delivered in partnership with the International Federation of Red Cross and Red Crescent Societies, this specialized social sector online certificate focuses on enhancing your knowledge of trends for social sector leaders, while introducing various leadership techniques to succeed and lead on a global scale.

 The development of leaders in the social sector is even more important today because it enables an organization to continue to fulfill the social needs of people and lead to overall social development.

  • Focus on understanding global trends that are transforming the social sector. 
  • Further recognize the challenges that leaders face every day by examining unique challenges encountered by IFRC leaders.
  • Develop a recognition of leader roles in today’s uncertain times, including sensemaking, visioning, relating and inventing.
  • Focus on what it means to apply your vision.
  • Evaluate your strategy for building a team commitment to your organization’s global vision.
  • Develop a firm understanding of the behaviors of successful Level 5 Leaders, and see how to achieve this level of outstanding leadership to enhance your management strengths.
  • Follow the experience of two leaders through crucibles and see how they were able to lead and manage their team through turbulent times.
  • Learn the fundamentals of how to lead and manage key stakeholders including volunteers, donors and the served population across borders. 
  • Examine a framework for ethical decision making. 
  • Understand the global mindset inventory and how to enhance your global mindset to achieve the greatest impact for your organization.
  • Develop a personal action plan to help you achieve your goals. We suggest that you find a mentor to help you develop your plan and guide you through this exciting leadership journey.

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+1 602 978-7627 (Outside US)
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Course Content

  • The Role, Trends, and Global Realities for Social Sector Leaders 
  • Leading with Vision
  • Managing Difference: The "G-Local" Perspective
  • Influencing Different People
  • Leading at Level 5
  • Learning to Lead through Crucibles
  • Leading Across Boundaries
  • Leading and Governing with Integrity

Start Dates

  • April, June and October start dates


To receive your Certificate in Social and Voluntary Sector Leadership, you must register for and complete the 8-week online certificate program.

When applying for the certificate program, please submit your letter of intent to

Please keep in mind the language of instruction is English.

To earn a Certificate of Completion, participants are required to:

  • Participate in weekly facilitated discussion forums
  • Complete the End-of-Course Assessment with a score of 80% or higher
  • Complete the End-of-Course Survey
Program Details
Location Tempe, Arizona
Date(s) October 25, 2017
Program Fee*

Single course: $1,980 (USD) OR Single course - IFRC members: $990 (USD)

Continuing Education Units (CEUs)** 1.5 CEUs per course | 4.5 CEUs for Executive Certificate

*Includes meals and course materials.

**CEUs provide a permanent record of the professional development training and non-credit enhancement activities of working executives who wish to stay current in global business. One CEU is equivalent to 10 contact hours of time spent at a qualified instruction site. 

Note: Courses require a minimum number of registrants to run. Course dates and professors are subject to change.
After completing your first program, receive a 15% discount on all subsequent programs. Contact us for partnership & group pricing options.


Christine Pearson

Christine Pearson, Ph.D

Dr. Christine Pearson is Professor of Global Leadership at Thunderbird School of Global Management (a member of the Knowledge Network of Arizona State University). She has built a worldwide reputation as an expert on curtailing and containing dysfunctional behavior at work, from the dramatic sweep of organizational crises, to the corrosive impact of problems that escalate from low-intensity incivility and aggression in the workplace.

Christine is highly sought after for her expertise by both academic and business sectors. She has helped numerous organizations plan for, avert and contain bad behavior – from devastating, business-threatening events, such as, workplace homicide, executive kidnapping, product tampering, aircraft accidents and consumer fraud - to the day-to-day erosion of workplace incivility.

As a consultant and executive-development adviser, Christine has assisted organizations such as PepsiCo, Dow Chemical, NASA, Clorox, Transamerica, Cisco Systems, Kraft Foods, the Nuclear Regulatory Agency, BellSouth/AT&T, Mobil, Chevron, Nortel Asia, the Islamic Development Bank, SABIC, and the Red Cross.

She has been cited in more than 600 newspapers and magazines, and featured on international radio and television broadcasts including the major U.S. networks, BBC, CBC, NPR, CNN and additional networks around the world. Her work has appeared in publications such as Harvard Business ReviewFinancial TimesThe Wall Street JournalThe New York TimesFortuneForbesFast Company, Inc., and Conference Board Review.

Christine has taught MBA, executive MBA, executive education, and Ph.D. courses in global leadership, crisis management, organizational change, personal leadership development, strategic management and human resource management at UNC, Duke, USC and additional universities in Brazil, Canada, China and France. She has more than two decades experience teaching distanced academic programs globally. In light of her belief in lifting humanity through women micro-entrepreneurs in developing countries, Christine was academic director and co-designer of the SALTA program, which provided in-person education to 100,000 women micro-entrepreneurs in Peru. She has been a faculty member in Artemis and other programs, educating micro-entrepreneurial women from countries in the Middle East, Latin America, Eastern Europe, as well as the Pacific Islands.

Christine has written six books on crisis leadership and bad behavior at work that have been translated into Chinese, Arabic and Spanish. Her book credits include the first grounded practitioner book on crisis management (with Mitroff), the first international scholarly book on crisis management (with Roux-Dufort and Clair) and the first grounded practitioner book on workplace incivility (with Porath). Her work has been published in numerous academic journals including, for example, Academy of Management Review, Academy of Management Executive, Organization Science, Harvard Business Review, Human Relations, Organizational Dynamics, and Administrative Science Quarterly.

Christine earned her Ph.D. in business from the University of Southern California.


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