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Cross-cultural Communication

Identify and understand cultural communication differences so that you can better prepare for achieving effective communication in a multicultural environment.

  • Understand different levels of culture by improving self-awareness and communication skills through the examination of your cultural orientation.
  • Explore the impact of cultural differences on managerial communications and meeting etiquette.
  • Enhance your capacity to work in global teams and improve your ability to give feedback to team members.
  • Distinguish the differences between stereotypes and generalizations when assigning particular cultural orientations to a society, group, organization, team or individual. 
  • Examine how global diversity and inclusion will impact your company.
  • Learn how to leverage individual contributions to foster creative problem-solving.

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Course Content

  • Cross-Cultural Communication in the 21st Century
  • Self-Awareness and Knowing Your Cultural Orientation
  • Global Teams and Communication Analysis
  • Open Attitude (Stereotypes and Generalizations)
  • Diversity and Inclusion
  • Global Leadership and Style Switching
  • Feedback in Cross-Cultural Settings
  • Global Team Challenges

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