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Executive Education


Growing Your Global Mindset

Growing Your Global Mindset

March 28, 2017

Anyone can grow their Global Mindset, and improve their ability to thrive in global business. Learn how. This article is derived from the multimedia flipbook “To Succeed In Global Business, A Global Mindset Is Essential.” For a complimentary download of the flipbook, visit https://thunderbird.asu... read more

3 Dimensions of Global Mindset

Measuring Global Mindset

March 23, 2017

Global Mindset can be measured. There are 3 primary dimensions: psychological, social, and intellectual. Learn more. This article is derived from the multimedia flipbook “To Succeed In Global Business, A Global Mindset Is Essential.” For a complimentary download of the flipbook, visit https://... read more

sadness at work

When Sadness Comes to Work

March 22, 2017

Sadness may be the most unwelcome emotion at work. Working with sad people crushes enthusiasm, drains productivity, and dulls esprit de corps. Sad employees display low energy and lose interest in what once engaged them. According to our survey and interview data, sad employees tend to show up... read more

fight flee workplace

Fight, Flee or Freeze? When fear churns in the workplace.

March 22, 2017

Thunderbird's Dr. Christine Pearson discusses workplace crises Full-scale organizational crises, dismal quarterly results, and even off-the-cuff negative comments by those in charge can kick-start fear in a workplace. When fear strikes, the physiology of survival readies individuals to fight, flee... read more

anger in workplace

When Anger Flashes in the Workplace

March 22, 2017

Anger in the Workplace The 3 Primary Negatives: Anger, Fear, and Sadness Anger, fear, and sadness are three primary negative emotions commonly encountered in the workplace. Knowing more about these specific emotions can increase your skill at handling them and build the confidence you need to take... read more

negative emotions

Stepping Up to Negative Emotions

March 22, 2017

When managers fail to notice or respond to negative emotions, they subsequently encounter increases in rifts, resentment, and dissatisfaction among employees. When negative emotions are allowed to brew, physiological predisposition can cause coworkers to mimic the movements, postures, and facial... read more

negative emotions workplace

Negative Emotions in the Workplace

March 22, 2017

It is impossible to block negative emotions from the workplace. Whether provoked by bad decisions, misfortune, or employees’ personal problems, no organization is immune from trouble. And trouble agitates bad feelings. However, in many workplaces, negative emotions are brushed aside; in some, they... read more

Value creation

Value Creation: How to Communicate Value

March 21, 2017

This article is part of a series on Value Creation. That is the focus of an open enrollment course running April 5-8 in Glendale, Arizona. Learn more about the course. You could build the best mousetrap in the history of the world – one that would deliver unprecedented value to customers – but if... read more

Spain's King Felipe and Queen Letizia with Macri and his wife Juliana Awada

Argentina’s President Macri's state visit to Spain

March 20, 2017

Although President Macri's recent address to the Spanish congress was directed at Spanish business investment into Argentina, it may also signal future opportunities in Argentina for companies from other regions.read more

Doug Olsen

Value Creation: The 5 Laws of Change

March 16, 2017

Bias in Search and Choice This article is part of a series on Value Creation. That is the focus of an open enrollment course running April 5-8 in Glendale, Arizona. Learn more about the course. It’s pretty much a universal rule: People hate change. In fact, research shows that most people will... read more