cross cultural communication

Cross-cultural Communication

Single Course Fee: $990

Continuing Education Units (CEUs): 3
The continuing education unit (CEU) is a recognized method of quantifying participation in an organized continuing education experience under qualified instruction.

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Crossing borders without mixing your messages

The Cross-Cultural Communication online course will help managers identify and understand cultural communication differences to prepare for achieving better communication in a multicultural environment.

  • Understand different levels of culture by improving self-awareness and communication skills through the examination of your cultural orientation.
  • Explore the impact of cultural differences on managerial communications and meeting etiquette.
  • Enhance your capacity to work in global teams and improve your ability to give feedback to team members.
  • Distinguish the differences between stereotypes and generalizations when assigning particular cultural orientations to a society, group, organization, team or individual. 
  • Examine how global diversity and inclusion will impact your company.
  • Learn how to leverage individual contributions to foster creative problem-solving.

Curriculum Highlights

  • Cross-Cultural Communication in the 21st Century
  • Self-Awareness and Knowing Your Cultural Orientation
  • Global Teams and Communication Analysis
  • Open Attitude (Stereotypes and Generalizations)
  • Diversity and Inclusion
  • Global Leadership and Style Switching
  • Feedback in Cross-Cultural Settings
  • Global Team Challenges
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Thunderbird’s world-renowned faculty are hands-on professors with real world experience in working with global institutions and in international markets. Cultural nuances, regional regulations, emerging markets and global teams are part of working for an organization that operates globally. Thunderbird faculty help you learn what to expect and how to deal with the unexpected.

  • Denis LeClerc
Clinical Assoc Professor (FSC)