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Single Course Fee: $990
Continuing Education Units (CEUs): 3
The continuing education unit (CEU) is a recognized method of quantifying participation in an organized continuing education experience under qualified instruction.
Competing demands and organizational stress mean that conflict is inevitable in the workplace. How you respond is important, particularly in a global organization. This online course from Thunderbird teaches you to manage communication and conflict by understanding the cultural wants, needs and expectations of others so you can adjust your style and techniques to most effectively confront and overcome conflict. In this course you will:
Gain access to the Cultural Orientations Indicator® web-based software self-reporting tool that is designed to foster self-awareness and cultural-awareness so you can effectively communicate and collaborate in a global team environment.
Thunderbird’s world-renowned faculty are hands-on professors with real world experience in working with global institutions and in international markets. Cultural nuances, regional regulations, emerging markets and global teams are part of working for an organization that operates globally. Thunderbird faculty help you learn what to expect and how to deal with the unexpected.