Crisis Management
Location:
Phoenix
Start dates:
| September 24-25, 2026
Fees:
$1,500
Overview
Untested crisis plans and everyday problem-solving skills aren't enough in today's volatile world. Many leaders mistakenly believe they're ready, and often confuse navigating messy situations with true crisis leadership. Unchecked dilemmas can devastate an organization, but Thunderbird School of Global Management’s Contemporary Crisis Management program empowers participants to transform from reactive problem-solver to masterful crisis navigator. After this two-day workshop, you will be equipped with cutting-edge skills and proven tools to build organizational resilience and emerge from any challenge stronger.
Key Benefits
- Anticipate and Prepare Effectively: Interpret early warning signals, apply scenario planning and real options thinking, and build crisis-ready organizations with clear governance, playbooks, and roles.
- Empower Your Team: Evaluate your organization’s structures, culture, and capabilities to determine how prepared it is to withstand and excel during a crisis
- Master the Leader’s Role in Crisis: Recognize why leadership—beyond management—determines outcomes, and how to project calm, credibility, and authority.
- Navigate Power and Politics: Manage internal dynamics and map stakeholders to align interests, maintain trust, and mobilize support under pressure.
- Communicate with Clarity and Integrity: Deliver timely, transparent, and empathetic messages while navigating traditional, digital, and social media environments.
- Strengthen Personal Resilience: Reflect on your leadership style, build stress-management techniques, and lead with clarity and confidence in high-pressure situations.
Who Should Attend?
- Executives, risk officers, and security specialists seeking to build comprehensive organizational resilience.
- Public relations specialists or reputation managers responsible for crafting effective communication strategies during critical events.
- Leaders in high-risk industries (e.g., health care, finance, utilities) facing unique threat landscapes.
- Campus administrators faculty members responsible for student safety and institutional reputation.
- Public safety professionals, first responders, and law enforcement officers looking to enhance your crisis leadership skills in managing real world disasters.
Topics
The program will use presentations, small group discussions, and interactive sessions to cover the following topics:
- Navigating the new landscape of crisis management
- Assessing your organization's crisis readiness
- The do's and don'ts of crisis leadershipÂ
- Practical tools and techniques
- Building a resilient organizational foundation
- Signal detection and overcoming biases
- Fortifying your personal crisis leadership skills
Registration Information
| Certificate | Location | Date | Type | Cost | Register |
|---|---|---|---|---|---|
| Crisis Management | Phoenix, AZ | September 24-25, 2026 | In-Person, Online | $1,500 | Register |
Faculty
