Transforming and Innovating Global Health Care Certificate

This module provides an overview of the possibilities of digital technology and innovation in health care for the Fourth Industrial Revolution. It examines current models and future possibilities of digital transformation in patient care and introduces the practical process of innovation for physicians, health care executives, and their institutions. This module also places a focus on patient-centricity, agility, and mindsets for change and innovation.

By the end of this module, you will be able to: 

• Describe the interconnecting and fast-changing driving forces impacting and advancing industries around the globe. 
• Recognize the importance of an innovative mindset in designing, implementing, and scaling patient-centered change initiatives. 
• Define innovation and identify different types of innovation in your industry.
   

In a VUCA world, the expectations of consumers and providers are changing. How do teams better respond to heightened expectations and increasing demand? The need to adapt comes to the forefront of quality in health care, particularly in a crisis. What are the models that allow teams to be nimble, agile, adaptive, cohesive, responsive and patient-centered? This module will tackle what has a place in patient-centered health care with a particular focus on, quality, risk, and the delivery of value-based services. Unpack how leading teams develop a conscious operating rhythm within and across partners to deliver an outcomes-based approach placing the patient at the center.

By the end of this module, you will be able to: 

• Recognize tried and tested approaches that help an organization reduce risk.
• Identify different types of inefficiencies (waste) that an organization can reduce or eliminate to build a more effective operating rhythm. 
• Differentiate between an output and an outcome mindset and the impact both have on health care. 

What is the DNA of a data-enabled environment? This module will start with the organizational mindset needed to succeed in a world of ever-increasing data sets from multiple sources. It will go on to examine how to attract the right talent to build a successful data-enabled and driven organization with a focus on leaders to champion a culture that embraces data-driven decision-making. Lastly, it will also include a focus on the various types of data and the investments needed to succeed. The module will explore examples of organizations that champion data focused on helping teams reach solutions versus a “data for data sake” approach. Another area of exploration is how to develop an innovation cycle that enables an organization to effectively translate data into an operating cadence that moves from “data finding” to intervention and solution. Data-enabled real-time decision-making and the steps needed to build this into an organization will be unpacked looking at some of the latest examples of how this is being taken from the drawing board into the ward. The final part of this module will focus on how investment flows are moving into health care technology, featuring insights from technologists and venture capitalists on the latest partnerships and startups that are at the forefront of change.

By the end of this module, you will be able to: 

• Recognize how different forms of data, platforms, and technology can support real-time decision-making to improve outcomes.
• Identify popular medical frontiers for investment and examples of different types of partnerships. 
• Demonstrate an understanding of strategies and leadership styles supporting an agile organizational culture, including sustainable and successful team performance.
   

The world of health care is constantly evolving and changing to meet the needs of patients. At Mayo Clinic, teams are working each day to innovate and bring their primary value to life: “The Needs of the Patient Come First.” This includes having a mindset of innovation in all areas of the organization. In order to create a culture of innovation, we must build a foundation that fosters not only this idea, but the actions behind it. During this module, Mayo Clinic faculty will share insights into how to build a foundation for patient care. This includes building and creating a culture of innovation, aligning your strategic plan to create a focus on innovation, and setting quality standards for patient care. Each of these areas not only helps create a competitive advantage but also builds a foundation for patient care. 

By the end of the module, you will be able to: 

• Recognize strategies to align organizational culture with an organization’s values, and then embed this culture throughout an organization.
• Identify concrete ways to measure and improve a patient's journey within the framework of your organization's mission and core values. 
• Demonstrate an understanding of how to create a strategic plan for an area of your organization using the strategic management systematic process.

The last module explored how Mayo Clinic builds a foundation for patient care through strategy, culture, and patient experience. Incorporating innovation into every area of health care helps build the foundation for change in health care. While this foundation of strategy, culture, and the patient experience are core building blocks for success, global health care must continue to transform the patient experience. During this module, you will hear from Mayo Clinic experts as they share breakthrough innovations and how these were scaled to create the unique Mayo Clinic experience.

By the end of the module, you will be able to: 

• Demonstrate an understanding of how to develop a digital strategy to support an idea that could digitally transform your organization.
• Recognize how AI and machine learning could improve patient care in a practice or field of expertise.
• Identify ways to scale innovations across an organization. 
   

The last module explored cases of transformative innovation that have been incorporated throughout Mayo Clinic’s practice. These innovations started with a problem, then an idea, and a strategy to scale the concept. At the core of these innovations was the desire to better the patient experience. During this module, you will hear about disruptive innovation, and how our vision and bold forward approach will create buy-in to take us into the future of health care.

By the end of the module, you will be able to: 

• Summarize how genomics can impact patient care through an individualized medicine approach.
• Describe the benefits of using artificial intelligence when caring for cardiovascular patients.
• Recognize the challenges and impacts of digital technology on patient care.
• Identify what virtual teledermatology consultation modalities are best based on patient profiles.
• Recognize select Mayo Clinic’s lessons learned when implementing innovations in a practice.