100 Million Learners Global Initiative FAQ's

Launched in January 2022, the Francis and Dionne Najafi 100 Million Learners Global Initiative provides accredited online, world-class education in 40 different languages to learners across the globe, at absolutely no cost to the learner. This program aims to empower individuals worldwide to enhance their skills, expand career opportunities, and drive economic and social impact in their regions. Learners can receive Thunderbird and ASU-accredited certificates that carry global recognition, making top-tier education accessible without financial barriers. By gaining practical skills in business, leadership, and entrepreneurship, participants can enhance their employability, boost their earning potential, and drive innovation in their local economies. With the Foundational course available in over 40 languages, the initiative ensures that learners worldwide, regardless of their location, can study in their native language and at their own pace.

A Iniciativa Global promoverá ainda mais a missão da Thunderbird de capacitar e influenciar líderes e gestores globais que maximizem os benefícios da Quarta Revolução Industrial para promover a prosperidade equitativa e sustentável em todo o mundo.

The Global Initiative offers three pathways to learners depending on their current education levels:

1. Advanced Program: graduate-level courses: for advanced undergraduate learners and above.
2. Intermediate Program: undergraduate-level courses: for advanced high school learners to current undergraduate learners.
3. Foundational Program: entrepreneurship bootcamp: for learners without a high school diploma.

The Advanced program includes graduate level courses on: global leadership and personal development, global entrepreneurship and sustainable business, data analytics and digital transformation, customer experience and digital marketing and global accounting, and managing by the numbers. 

The Intermediate program includes graduate level courses on: global management, global marketing, global sustainability,  global entrepreneurship and an introduction to accounting, budgeting and finance. 

The Foundational program offers the Global Entrepreneurship and Innovation Bootcamp and includes modules on becoming an entrepreneur and starting a business.  

As part of the Thunderbird School of Global Management’s dedication to accessibility, this program and each course are offered at no cost to the learner. When a learner completes a course they can earn a digital non-academic certificate and digital badge. Completion of five courses within a program will yield a non-academic certificate.

Each course is accessible through a digital platform located at the top of the page here at the "sign up" and "sign in" buttons. 

Each course may be taken on demand at each learner’s individual pace. 

Yes, however, learners must first complete all five courses within either the advanced or intermediate level program. Then learners must submit courses for grading by a faculty member. Learners must also submit an application and be admitted to the program of their choice.

• Thunderbird degree program admissions requirements
• ASU Online admissions requirements

By completing each course with an 80% or higher, a learner can earn a digital badge and a certificate through module and content completion. A digital badge will be issued once a learner has completed a course through your 100 Million Learner Portal. 

Digital badges and certificates will be issued to a learner after the completion of each course through the platform. Badges can then be pushed to each learner’s individual portfolio or social media channels for promotion of completed courses.

At the completion of the five advanced courses, or five intermediate courses, a learner will receive a non-academic digital certificate in Global Management, Entrepreneurship, and Innovation from Thunderbird. 

Completed and graded courses will be available for academic credit through application to a degree program at Arizona State University or specifically within a degree program at Thunderbird. Any and all ASU/Thunderbird degree program and admissions requirements will need to be met for application of academic credit.

If you are having difficulty within the course, please click on the “help & navigation” link located on the left hand side of your course page.  The “help & navigation” link will provide you with additional information for assistance and troubleshooting.

$100.00 USD per course.

It may take up to 12 business days to complete course grading by a faculty member.

$500.00 USD per course (three credits) within the Advanced program. For the entire certificate, this amounts to a $3,000 USD transfer credit fee. 

This may take between one and three months. Due to University processing times, this can sometimes happen more quickly than expected. 

The Global Entrepreneurship & Innovation Bootcamp course (Foundational program) is now available in 40 languages. The full list of languages include: 

• árabe
• bengali
• birmanês
• Tcheco
• Holandês
• persa
• Francês
• Alemão
• Guzerate
• Hauçá
• hindi
• húngaro
• Bahasa (Indonésia)
• italiano
• japonês
• Javanês
• Cazaque
• Kinyarwanda
• coreano
• malaio
• Chinês Mandarim (S)
• Chinês Mandarim (T)
• polonês
• Português
• punjabi
• romena
• russo
• Eslovaco
• Espanhol
• suaíli
• sueco
• tagalo
• tailandês
• turco
• ucraniano
• urdu
• Usbeque
• vietnamita
• Iorubá
• zulu

1. Confirm that you have registered and verified your account by checking your email for a confirmation message and account verification link. Ensure you have clicked on the verification link.
2. Ensure you are entering the correct email and password.
3. Try these troubleshooting steps:
   • Clear your browser cache and cookies, then restart your browser.
   • Use a different browser (Chrome or Firefox recommended).
   • Disable ad-blockers or other browser extensions that may interfere.
   • Check your internet connection (unstable Wi-Fi can cause login failures).
4.  If the issue persists, email 100mlsupport@thunderbird.asu.edu with your full name, registered email, and a description of the issue.

If you haven’t verified your account, you will not be able to sign in to the learner portal. You can find a verification email in your inbox immediately following your submission of your registration form. 

You will need to locate this email then click on the “verify” button. This will open a new window in your browser where you will be prompted to log in with your account credentials. Once logged in, your verification will be considered completed. 

If the original verification link is older than 7 days, it will be expired. Clicking it will prompt you to resend the verification email. If this does not work, email 100mlsupport@thunderbird.asu.edu and they will assist you in resending the verification email.

If you have forgotten your password, visit the 100ML Learner Portal login page then click on “Forgot Password.” Follow the provided instructions. For additional guidance, watch tutorial Reset Password Video.

Typically, issues with account access can be resolved by doing any of the following:

• Clear your browser’s cache and cookies.
• Try using a different browser.
• Disable any ad-blockers or security extensions.

If you registered before October 2022, try logging in directly at: https://asuce.instructure.com/login/canvas 

If the issue persists, contact 100ML Support.

Yes, you can change and update personal information associated with your learner profile. To update your profile information:

1. Login to the 100ML Learner Portal.
2. Click "Profile" under Account Settings.
3. Update your details.
4. Save changes.

Note- You will only be able to change the name once associated with your learner profile. If you need to change your name again, please email support: 100MLSupport@thunderbird.asu.edu .

For further changes to your personal information, email 100ML Support and we will coordinate updates with the system administrator.

No, the language you select during registration determines your portal and course language and cannot be changed later. If you want to access courses in a different language, you must create a new account and re-register with the new language selected as your default preferred language.

1. Visit the 100ML Programs Page.
2. Register for an account if you haven’t already.
3. In your learner portal, review the available courses.
4. Once you are ready to enroll in a course, click “access course” to begin.

Watch this video on signing up for a tutorial of this process.

Some courses or course content may be blocked due to restrictions in your country or may not be accessible behind the firewall. If you face access issues, contact 100mlsupport@thunderbird.asu.edu for guidance.

This may be caused by security settings on your network or device. Try the following:

1. Reload the webpage.
2. Check your Wi-Fi or switch networks.
3. Clear your browser’s cache and cookies.
4. Update your browser and operating system.
5. Disable ad-blockers or browser extensions that may block content.

If the issue persists, email 100mlsupport@thunderbird.asu.edu with details of the error.

To earn a badge and certificate of completion for a course, you must:

1. Complete all required lessons and activities within the course.
2. Score 80% or higher on all knowledge checks and quizzes.
3. Ensure all activities display a green checkmark (Canvas) or a blue check (non-Canvas versions of the Bootcamp) in the module/course menu.
4. Verify progress in your learner portal—course status must change from “in progress” to “complete”. Completed courses will also show a badge and course completion certificate in your Badges & Certificates tab in the learner portal. 

Watch the Course Completion Tutorial Video for further guidance in the Course Completion Guide.​

1. Log into the 100 Million Learner Portal: 100ML Portal
2. Click on the "Badges & Certificates" tab.
3. Download your badge and certificate.

If your badge/certificate is not visible, first ensure that you completed 100% of required activities. 

A. How do I check my course completion in Canvas?

1. Go to the Modules page—all completed items should have green checkmarks.
2. Check your Grades tab—each quiz should show a score of 80% or higher.
3. Look for incomplete assignments—revisit any module where the checkmark is missing.
4. Once 100% completion is met, your badge and certificate will automatically appear in the Learner Portal.

B. How do I check my course completion in the non-Canvas version of the Bootcamp?

1. Navigate to the Lesson Outline—completed lessons show a blue checkmark.
2. Ensure all quizzes/exams have scores of 80% or higher.
3. Check the progress bar at the top of the course menu—it should display 100%.
4. Once completed, your badge and certificate will automatically be available in the Learner Portal.

If you have confirmed you have completed all required activities in your course and completed them 100%, email the 100ML support team for assistance.

1. Download your badge/certificate from the 100 Million Learners Portal.
2. Go to your LinkedIn profile and find the "Licenses & Certifications" section.
3. Click "+", then add:
   1. Course Name: [Insert Course Name]
   2. Issuer: Thunderbird School of Global Management
   3. Issue Date: [Date from your Learner Portal]
   4. Credential URL: [Insert Course Link]
4. Share your achievement on your LinkedIn feed using #100MillionLearners

**For the Advanced or Intermediate Programs only.**

Learners who complete courses in the Advanced or Intermediate Program can earn academic credit for their work. Academic credit attainment processes vary by program.

A. How can I earn academic credit for courses in the 100ML Intermediate Program?

1. Successfully complete the course with a total score of 80% or higher
2. Submit the final written project for the course.
3. Request faculty evaluation of the project (fee required per request).
4. Earn a final letter grade of B or higher for the course. This is calculated using faculty evaluation of final project and total course score.
5. Request credits for the course be added to an academic transcript (fee required per course).
   1. Credits may be applied toward ASU undergraduate degree programs or toward accepting programs at other accredited academic institutions.

B. How can I earn academic credit for courses in the 100ML Advanced Program?

1. Successfully complete all five courses with a total score of 80% or higher
2. Submit the final written projects for the five courses.
3. Request faculty evaluation of the projects (fee required)
4. Earn a final letter grade of B or higher for each course. This is calculated using faculty evaluation of final project and total course score.
5. Apply and earn admission to eligible ASU/Thunderbird programs (fee required)
6. Requesting credits be added to an academic transcript (fee required).
   1. Credits may be applied toward Thunderbird’s Master of Leadership Management degree program or graduate certificate in Global Entrepreneurship and Innovation.
   2. Credits may also be applied toward accepting programs at other accredited academic institutions.

**For the Advanced or Intermediate Programs only.**

1. Successfully complete a course in the intermediate or advanced program with a final score of 80% or higher.
2. Submit the final written project for the course.
3. Access the evaluation payment portal (linked at the end of each course).
4. Submit payment to request faculty evaluation of a completed project.
5. Wait for faculty review and feedback (10-12 business days).
6. Earn an 80% or higher on your final project.
7. Scores for your final project and the course will be used to calculate a total score and final letter grade. Learners are eligible to attain academic credit when awarded a final letter grade of B or better in a course.

**For the Advanced or Intermediate Programs only.**

Once you have completed the final project evaluations and earned a final letter grade of B or better, learners can:

1. Apply for admission to ASU or Thunderbird. 
2. Upon admission, request credit conversion through the university.
3. If applying to another institution, request a credit transfer (subject to acceptance by the institution).

**For the Advanced or Intermediate Programs only.**

Project evaluation request fees, program application fees, and credit processing fees all vary according to program level (graduate or undergraduate) as well as the individual degree program you may be applying to.